Shipping Policy

Thank you for shopping with Amoge. We are committed to providing a smooth, clear and reliable shipping experience for our customers. As a wholesale-focused hat and fashion headwear brand, we understand that retailers, boutiques, gift shops and online stores need dependable order processing and timely delivery.

This Shipping Policy explains how we process, ship and deliver orders placed through our website.

Order Processing Time

Orders are usually processed within 1–3 business days after payment is successfully completed.

During order processing, we prepare your items, check product availability, confirm order details and arrange shipment. If we need additional information about your order, we may contact you by email before shipment.

Processing time may be slightly longer during peak seasons, promotional periods or when an order contains a large quantity of wholesale items.

Estimated Delivery Time

After your order has been shipped, the estimated delivery time is generally 6–12 business days.

Delivery time is an estimate and may vary depending on the carrier, destination, weather conditions, customs processing, address accuracy or other logistics factors outside our direct control.

We always aim to arrange shipment as efficiently as possible so your order can arrive in a timely manner.

Free Shipping

Amoge offers free shipping on all products.

The price shown at checkout is displayed in USD, and no additional standard shipping fee is charged for eligible orders on our website.

Expedited Shipping

Expedited shipping options may be available for customers who need faster delivery.

If you need expedited shipping for a wholesale order or time-sensitive purchase, please contact us before or shortly after placing your order. Our support team will review the available options and provide assistance whenever possible.

Wholesale Orders

Amoge is designed for wholesale buyers and retail businesses. For larger orders, bulk purchases or special product requests, processing and preparation time may depend on product quantity and availability.

We recommend wholesale customers review product details and order quantities carefully before checkout. If you need support with a large order, please contact us and we will be happy to assist you.

Shipping Confirmation

Once your order has been shipped, you may receive a shipping confirmation email with tracking information when available.

Please make sure your email address and shipping address are correct when placing your order. Incorrect or incomplete shipping information may cause delivery delays or failed delivery attempts.

Tracking Information

Tracking information may take some time to update after shipment. If the tracking status does not update immediately, please allow additional time for the carrier to scan and update the package information.

If you have concerns about your tracking information, you may contact our support team for assistance.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information.

Amoge is not responsible for delivery delays, lost packages or returned shipments caused by incorrect addresses, incomplete delivery information or failure to receive carrier communication.

If you notice an address mistake after placing your order, please contact us as soon as possible. We will do our best to help before the order is shipped.

Delivery Delays

While we work hard to ensure timely delivery, delays may occasionally occur due to carrier issues, high shipping volume, customs review, weather conditions, holidays or other unexpected circumstances.

If your order is delayed, please contact us and we will help check the shipment status.

Lost or Missing Packages

If your package appears to be lost or has not arrived within the estimated delivery period, please contact us with your order information.

Our support team will review the situation and help you check the shipment status. In some cases, we may need to work with the shipping carrier to investigate the delivery issue.